New Dental Malpractice Claim Report Now Available

Dental Malpractice Claim Report 2016 imageThe flagship, exclusive dental malpractice insurance program that R.K. Tongue administers in the Mid-Atlantic, the Professional Protector Plan® for Dentists (PPP), just published a hugely insightful dental malpractice claims study.  Download the study here.  The press release and a link to the study follows:

CHICAGO, Feb. 22, 2017 CNA and the Professional Protector Plan® for Dentists (PPP) today announced the release of the Dental Professional Liability 2016 Claim Report, the first report analyzing dental professional liability claims published by CNA and PPP. The Dental Professional Liability 2016 Claim Report examines trends, provides case studies and offers risk management strategies to help dental professionals strengthen their patient safety and risk mitigation efforts.

The Dental Professional Liability 2016 Claim Report includes three sections: Parts 1 and 2 analyze dental professional liability claims, as well as claims resulting from state regulatory civil investigations, within the January 1, 2011, to December 31, 2015 timeframe. Part 3 offers risk management best practices and resources for the dental office, including an assessment worksheet.

The Dental Professional Liability 2016 Claim Report also offers dental professionals an opportunity to learn valuable techniques to enhance their risk management and patient safety efforts, through its focus on the following:

1. Claim frequency and severity for various dental procedures

2. High risk procedures and associated allegations

3. Important patient injury trends

4. Dentist and patient demographic findings

5. Dental procedures associated with licensing board actions.

“CNA is committed to providing tools and resources that will help the dental profession in its mission to provide safe, effective and evidence-based oral healthcare,” said Ronald Zentz, R.Ph., D.D.S, Dental Risk Control Consulting Director, CNA. “The critical first step in reducing exposure is to know the risks, with the ultimate goal of strengthening patient safety and risk mitigation.”

A cross-functional team with extensive experience in dental and healthcare professional liability created the Dental Professional Liability 2016 Claim Report. It represents the most recent addition to the CNA series of claim reports addressing the healthcare industry, which also includes claim reports on aging services organizations, hospitals, nurses, pharmacists and physical therapists.

For more than 30 years, CNA has been a leading underwriter of insurance programs for dentists. In partnership with the Professional Protector Plan® for Dentists, CNA provides professional liability insurance coverages and solutions for approximately 30,000 general dentists and dental specialists throughout the United States, Puerto Rico and the Virgin Islands.

To download the full report, visit: www.protectorplan.com/dental-claims/

Managing Difficult Patients, Minimizing Risk

Two patients receiving the same treatment will often experience very different results, even if the standard of care was met in both cases. Suboptimal outcomes, coupled with unrealistic patient expectations, can result in costly and protracted litigation. This edition of Dental Expressions®  provides dental practitioners with tips and techniques for minimizing liability exposure by focusing on communication, documentation and referral.

PATIENT  MANAGEMENT One of the more unpleasant situations a dentist may encounter is treating an unhappy or recalcitrant patient who threatens to sue during the course of care. In our litigious society, dentists must be aware of the possibility of complaints or claims even when the treatment appears to meet the standard of care. The following tips can help minimize the risks of legal entanglements.

Read full issue

If you would like to receive future issues of Dental Expressions®, please register for a complimentary subscription.

For additional risk management information, visit the Professional Protector Plan® for Dentists program website at www.protectorplan.com for additional resources.

 

Published by CNA. For additional information, please contact CNA at 888-600-4776. Reproduction in any form is prohibited without express permission from CNA. This publication is intended to provide timely and accurate information on professional liability and other topics of interest to dentists. The information, examples and suggestions presented in this material have been developed from sources believed to be reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this material and recommends the consultation with competent legal counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states. CNA is a service mark registered by CNA Financial Corporation with the U.S. Patent and Trademark Office. Certain CNA Financial subsidiaries use the “CNA” service mark in connection with insurance underwriting and claims activity. Copyright © 2015 CNA. All rights reserved. Any references to non-CNA websites are provided solely for convenience and CNA disclaims any responsibility with respect thereto. Professional Protector Plan® is a registered trademark of Brown & Brown Insurance. Published 10/15. DE15-3.