Insurance

Employee Spotlight: Ruta Douglas Smith

By October 2, 2026No Comments

Role and Contributions

As a Billing Specialist & CSR, Ruta has been instrumental in getting renewals out, processing policy changes, and helping clients. She’s played a crucial role in our client retention and customer satisfaction showcasing her dedication and expertise.

Getting to know Ruta:

  • What do you enjoy most about your job?

“I enjoy being able to solve problems for people. But I especially love working with my coworkers.”

  • What inspires/motivates you?

“I’m motivated by my need to exceed goals given to me. I like trying to be better than I was before.”

·         How do you like to unwind after work?

“I enjoy watching forensic crime shows and crafting.”

  • What’s a memorable experience you’ve had at R.K. Tongue?

“On many occasions I have saved the geese that live outside of our building. I love taking care of animals, so it only makes sense I would help the geese when they’re in need.”

  • If you could have dinner with anyone, dead or alive, who would it be and why?

“The actor Christopher Lee. He’s multifaceted and extremely experienced in life. Most of the hobbies I have picked up have been influenced by him. I would have loved to meet him before he passed.”

Closing Thoughts

We’re grateful to have Ruta as part of our team. Her contributions not only enhance our work environment but also inspire those around her. Stay tuned for our next spotlight!